TERMS & SHIPPING
YOUR BOODY GUARANTEE
Boody is manufactured to the highest standards and our quality is checked constantly throughout the production process.
We know you’re going to love your Boody as much as many thousands of happy Boody converts all over the world. But if for any reason you don’t, please contact us here and we promise to try and resolve any complaint you might have.
Unfortunately, it is against the law to exchange or refund underwear for hygienic reasons but we at Boody believe in keeping our Boody family members delighted with our garments so please feel free to let us know if you have any concerns.
Boody is most accommodating in terms of sizing but please check the size chart and if you are unsure, feel free to email us on email@example.com we will happily assist you.
We accept online payments by Visa, MasterCard or American Express. When purchasing from Boody your financial details are passed through a secure server using the latest 128-bit SSL (secure socket layer) encryption technology. Credit card details are never stored on the Boody website in any way, and are passed on directly to our Payment Gateway for authorisation and authentication.
DELIVERY & RETURNS
The vast majority of parcels are delivered by DSV in the UK. Please allow 3-5 working days for delivery. You can cancel your order within one hour of purchase since orders are processed by us almost instantaneously.
In the event that you are not satisfied with any product purchased online from Boody you may return it unused in the original packaging with labels still attached and in the original condition within 30 days of purchase for a full refund. This amount excludes all delivery costs. If you require a replacement rather than a refund a delivery charge would apply (UK Mainland Only – Other charges apply for outside this area) to send the replacement item to you. Any payments due are taken by credit/debit card, we will have to telephone you to obtain payment.
Please return items to:
BOODY WEAR LTD
15 BOVINGER WAY
SOUTHEND ON SEA
T: 01702 589990